Shipping Policy
Welcome to AMZ36GROUP. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
1. Order Processing Time
All orders are processed within 3 to 5 Business Days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
Once your order has been processed, delivery usually takes 7 to 15 Business Days depending on your location and courier service.
Please note that shipping times may vary during holidays, high-demand seasons, or due to unexpected carrier delays.
3. Order Confirmation & Tracking
After placing your order, you will receive an order confirmation email.
Once your order has been shipped, tracking information will be sent to your registered email address.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
5. Incorrect Address Information
Please ensure your shipping address is correct before placing an order. AMZ36GROUP is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
6. Delayed or Lost Shipments
If your package is delayed beyond the estimated timeframe, please contact our support team for assistance.
If a package is confirmed lost in transit, we will work with the courier to resolve the issue.
7. International Shipping
We may ship to selected international locations. Delivery times may vary based on destination country and customs clearance.
8. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.
9. Contact Support
For shipping questions or order support, please contact us:
Support Email: support@amz36group.com
Phone :+1 705 921 6081
10. Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.
